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Postcards from the Digital Age
Your Cellular Phone:
The Swiss Army Knife of
the Digital Age

The first telephone that I remember was a black plastic handset with no dial. It wasn't hard for me to memorize our number. It was "400."

I thought about that a week ago when I got an email from my daughter. The night before the family on the West Coast had been celebrating my grandson Diego's sixth birthday. My daughter took a picture of a grinning Diego with her cell phone and emailed it from the restaurant.

Sometime while I wasn't paying attention phones jumped off the desk and into pockets and purses everywhere. They shed their dowdy image and got colorful. They cut their cords, added features and became the Swiss Army Knife of the Digital Age.

The companies that make these things have added all kinds of features to their phones. Some make sense, like the ability to sign on to the Web or get email, keep an address book and calendar, and let you know who's calling. Other features seem more frivolous like mirrors to turn your cell phone into an emergency compact, or a built-in flashlight.

There's a problem with this and it's the same one you get with the real Swiss Army Knife. It may be great to have all those tools in one handy gadget, but gadgets that try to do lots of things tend not to do any of them well. You'll know this if you've ever tried to cut anything with those teeny scissors.

What's really interesting, though, is the things folks have thought of to do with their phones. Here are a few that may be new to you.

Text messaging has turned out to be a great way for folks to communicate when voice is inappropriate. A while back I attended a college graduation and watched dozens of graduates I could see as they sent and received text messages on their phones while the commencement speaker droned on.

Those students might have been setting up the after-graduation parties they would go to. Cell phones have become a preferred way to organize meetings and social events on the fly.

The hottest new accessory right now is the camera phone. Even businesses are getting in the technological swing. Contractors are using picture phones to record the condition of finished jobs. They're also using them to show a problem to a supervisor, rather than trying to describe the problem or requiring the supervisor to drive cross-town to see it.

But like anything else, technology that can be used for good can also be used for evil. In December, a Washington man was charged with using his cellular phone to take pictures up a woman's skirt in a supermarket. Several municipalities have rushed to ban camera phones in places like locker rooms.

If you want to use your cell phone to deceive there are folks waiting to help you. There are alibi clubs, for example. Let's say you want to get out of a dinner engagement, using the excuse that you can't come because you've been called away on business.

First you send a text message to other members of club asking for help. Those willing to help get back to you and you work out the details. Then your partner in deception calls your dinner host with your excuse.

You can buy audio recordings of street or office or airport sounds that you can play to mislead the person you're calling about your location. You can get the sounds of a racking cough so your boss will think you're sick when you really want to go skiing.

There doesn't seem to be an end to what phones can do and be used for. Phone manufacturers are talking about adding even more features like mosquito repellers, laser pointers, and the ability to watch TV on your phone.

There are problems, though. All those new applications involving color and motion suck up power at a horrid rate. Batteries can't keep up.

Then, there's the input problem: tiny little keys and big fat fingers. And there's a keypad issue. Either you have to use a telephone keypad and take two or three times the number of strokes for every job, or you need two different keyboards in one tiny little phone. Bad choices, both.

Even so, you'd better get ready for those designers to pack even more functions, tools, and features in your handy-dandy Swiss Army Knife of a cellular phone and for users to find more ways to use them for good and for ill.

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RESOURCES

Here are some cell phone resources.

About.com has an excellent section on the history of the cell phone.

Cell Phone Carriers is a site with a rich collection of cell phone resources.

If you're thinking about buying a cell phone or changing your plan, you should check out one or more of these sites in addition to your favorite shopping sites and the sites of the major wireless providers.

There is a site devoted to picture phones and the issues that surround them.It's called Picturephoning.


6 July 2004

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