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Postcards from the Digital Age
Of Exit Polls and Blogs

After an election day that started with elation and ended with frustration, Mary Beth Cahill, John Kerry's campaign manager, said: "The exit polls were all wrong." They weren't all wrong, but neither were they all right and neither were they the entire source of Ms Cahill's frustration.

Exit polls gather information from voters leaving the polls. Poll takers ask people how they voted and also about who they are and why they voted the way they did.

Television networks started using exit polls in the 60s to help them predict who would win an election before the final votes were in. Over most of that time the exit polls conducted by a company called Voting News Service (VNS), were part of a system that worked pretty well.

Problems with VNS were starting to show up before 2000. But that year the system simply came apart and sprayed egg all over the faces, clothes and studios of the television networks.

The networks decided to blow the VNS system all to smithereens and then make it all over new. So they got together with the Associated Press and formed an organization called the National Election Pool. The owners would get poll results and would also sell those results to other news organizations.

Edison Media Research and Mitofsky International put the system together and conducted exit polls during the 2004 primaries. By election eve everyone was confident that the system would work just fine.

On election morning, November 2, exit pollers went to the polls along with a record turnout of voters. Soon the data from those first exit polls was released to National Election Pool owners and subscribers. Then the fun began.

The data from an early exit poll is a bit like the score from the early innings of a baseball game. The data can help you tell who's playing well, but it's not enough, by itself to predict the outcome of the game.

Not everyone votes in the morning. Many businesspeople skip long lines at the polling place in the morning because they need to get to work on time. They'll wait in line in the evening when there's less time pressure.

Data is not enough. You need a prediction model. Those models can only be based history and, historically, in most precincts, increased turnout has correlated with an increase in overall votes for the Democratic candidates. This time around, though, lots of the new voters streaming to the polls and standing in those long lines were voting Republican.

Then there were the Weblogs or blogs. On election day, their reporting of early exit poll data wound up adding to the confusion.

Within minutes of the release of the first exit poll data, results had been leaked to several blogs. Within minutes after that they were on the net.

Some of the blogs made a weak attempt to tell viewers that they were seeing early data. But none bothered to explain why early exit poll results, by themselves, could be misleading.

The networks had paid for the data the blogs were reporting, but they couldn't report it themselves because of their contracts with the National Election Pool. But even though they couldn't discuss the exit poll data directly, it clearly affected their reporting.

In the early afternoon, commentators favoring the Democrats wore big smiles and tended to chortle. Commentators favoring the Republicans looked glum. But as the day wore on, those expressions changed. It was almost like the commentators switched masks.

By the wee small hours of Wednesday morning it seemed clear that George Bush had won Ohio and the Presidency. The Kerry campaign did not concede defeat until mid-morning, no doubt taking time to make sure that the numbers they were seeing were valid representation of voter intent.

So, at the end of the day, did the exit polls get it all wrong? No. By the time all the exit poll data was in the results were within normal margins of error. Most of the problems involving exit polls came from the way the data was published and used.

The raised expectations and dashed hopes of the 2004 election started with the blogs. They reported raw data without review or explanation. That raw data gave the conspiracy theorists and wishful thinkers plenty to chew on. And that's why the mainstream media, with their experts and fact checkers and editors won't be going away any time soon.

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RESOURCES

The National Election Pool

A comprehensive Web site run by the University of Virginia's Center for Politics, Larry J. Sabato's Crystal Ball features analyses of presidential elections, Senate, House and gubernatorial races.

Some blogs who carried exit poll data on Election Day 2004

Professional Groups that Set Standards for Polling


November 9, 2004

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